General Assistance


General Assistance is a state ordinance that requires municipalities to provide assistance with residents who meet the eligibility and criteria to receive financial or resource assistance to meet a basic need such as shelter, food or fuel. General Assistance is an emergency program of last resort for those who qualify - meaning other state and local programs need to be accessed first.


To access General Assistance, an appointment must be made by calling 207-591-7015

Appointments are generally scheduled within a week of the phone call. We do not take “walk in” appointments. A first time appointment will include a screening over the phone to ensure eligibility requirements are met and that the individual knows what to bring to an appointment for paperwork, etc.

Appointments are generally 30 to 60 minutes long depending on the issue. It is important that you show up on time for your appointments. If you are more than 10 minutes late, your appointment will be rescheduled as to not cause a back up with other people’s scheduled appointments.

Items to Bring to Your Appointment

What to bring to your appointment (first time):

  • Signed lease / rental agreement
  • Current bank statement
  • Proof of all household income and expenses
  • Employment verification / paystubs
  • Medical statement if unable to work
  • Photo identification
  • Passport and immigration paperwork
  • Social security cards for everyone in the house
  • Correspondence from Social Security
  • Correspondence from DHHS